Made by mums, for families everywhere, everyday.
At Citron, from day one, we have taken personal pride in our dedication to delivering original and exceptional lifestyle products. These are products inspired by the children, teens and adults who use and love them.
For over 6 years, the dream of a visionary working mother has now become an award-winning and market-leading company with a presence in over 47 countries worldwide. We will always be a proudly UAE born, homegrown company.
You might be seeing a flood of similar products on the GCC market currently - the functionality, designs, and even the packaging. It seems that whilst we are inspired by kids, Citron might have just inspired a few others too.
But we believe that our customers deserve the genuine Citron experience, one that is backed by our rigorous standards and uncompromising commitment to excellence. Our patented products are meticulously made and safety tested with the best materials and cutting-edge technology. Our products are designed solely to offer families the quality, innovation and style that they demand, and rightly so!
We don’t want your hard-earned purchases to be compromised. To ensure that you receive only genuine Citron products, we encourage you to purchase directly from our authorized retailers or through our Flagship store in Times Square Centre, Dubai and official website, www.citron.ae. By shopping directly with Citron, you can be confident in the authenticity and quality of your purchase.
We appreciate your continued support and trust in Citron. As a homegrown brand, our business and its survival depend on you and your support. Your satisfaction remains our top priority - so we are committed to safeguarding the originality and integrity of our products.
We take customer satisfaction, and product safety seriously. Citron offers returns and exchanges on non-personalized Citron products within 15 days of purchase. Please get in touch with our customer service team on WhatsApp 00971552576403 or by email hello@citron.ae to arrange. If by chance your product appears to be defective, the Citron team will be able to assist you with a discount code or replacement.
Should you have any questions or concerns, please do not hesitate to contact the Citron customer service team. We are always here to assist you and ensure a seamless shopping and user experience.
Thank you for choosing Citron, where authenticity and quality come together to create extraordinary products - from our family to yours, uniquely Citron.
Sara Chemmaa
Founder, CEO and proud mum of 3